Overview

Our refund and returns policy for My Book Gems as a platform: We do not offer refunds. We do not accept returns.

For refunds or returns of books, you must contact the individual author for their policies.

If you have purchased a print book through an author on our platform, please do not send your purchase back to the manufacturer. Contact the author through their contact information on their bookstore front page.

Refunds

We as a platform do not offer refunds. You must ask the individual authors on their bookstore front page contact information and check their policies on what they offer in way of refunds and returns.

Exchanges

We as a platform do not offer exchanges.

Shipping Returns

We as a platform do not offer shipping returns. Check the author’s contact information for their policies on this.

Need help?

Contact us at customersupport@mybookgems.com for questions about our platform.